Support
Get help
Email support@fievol.com with what happened, your handle, and the group if it’s about one. We read every message.
Not for emergencies
FieVol doesn’t connect to 911 or any other emergency number, and a transmission can be late or lost. In an emergency, call 911 or your local emergency number.
Report abuse
Email support@fievol.com with the group, the person and what happened. We review every report within 24 hours, and remove content and people that break the Terms. Group owners, admins and dispatchers can also mute or remove someone from their group right away, in the app or on the website.
Using FieVol
- Join a group: open the invite link someone sent you, or scan their QR code with the Camera. In the app you can also tap + on Channels, then Join with a code.
- Talk: hold the talk button and speak; let go when you’re done. Echo Test plays you back, to check your microphone and speaker.
- Invite people: in a group’s “…” menu, choose Invite people, then share the link or show the QR code.
- Talk with the phone locked: turn on Me → Talk with phone locked. When someone talks, your iPhone shows who on the lock screen and plays them, and the lock screen’s talk button talks back.
- Share your location: in a group with the team map (its owner has Pro), you choose whether to share your location. Your team and the group’s dispatchers then see where you are while you’re connected to one of its channels. Stop anytime in the app; only your last position is kept, for at most 12 hours.
Delete your account
Delete your account in the app or on the website, or email support@fievol.com from the address on your account. The Privacy Policy explains what is deleted and what is kept.